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Intulse: Integrated VoIP Solutions

Intulse is a leading provider of unified communications tools, offering a comprehensive cloud-based solution that integrate VoIP with a suite of communication tools. Our app includes VoIP phones, texting, video conferencing, messaging, and seamless 3rd-party integrations, enabling businesses and organizations to enhance collaboration and streamline operations.

Technology Solutions

Built By

Integration Type

Vertical

All Nonprofits

Virtuous Certified Integration

Certified Integration

About

With the Intulse Virtuous CRM VoIP integration you can streamline your communication and donor management. Intulse’s integration with Virtuous CRM seamlessly connects your phone system to your CRM, empowering your team to work smarter, not harder. Every screen in the Intulse App that displays a phone number will automatically search the caller ID within Virtuous CRM, returning matching a donor’s contact information or organization records instantly.

Integration Diagrams

With the Intulse Virtuous CRM VoIP integration you can streamline your communication and donor management. Intulse’s integration with Virtuous CRM seamlessly connects your phone system to your CRM, empowering your team to work smarter, not harder. Every screen in the Intulse App that displays a phone number will automatically search the caller ID within Virtuous CRM, returning matching a donor’s contact information or organization records instantly.

When a call comes in, instead of just the Caller ID, you’ll see the caller’s name as it appears in Virtuous CRM. Clicking the name allows you to open their account in Virtuous CRM right from the Intulse App. Quickly add call notes to a contact’s activity, complete with essential details like call start time, duration, direction (inbound/outbound), and even a link to the recording if enabled. You can also initiate calls to Virtuous CRM contacts directly from the Intulse App by searching for their name on the “My Phone” screen.
Data

Contact

Contact

Phone Number

Phone Number

Call Log

Call Log

Call Notes

Call Notes

Text Messages

Text Messages

Intulse
Intulse
Data

Contact

Contact

Phone Number

Phone Number

Notes

Notes

Features

Caller Insights
Instantly identify who’s calling and link directly to their record in Virtuous CRM.
Call History
Log detailed call activity, including notes, timestamps, durations, and call recordings—all in one place. This is logged in the Intulse App, and can all be added as notes in Virtuous CRM automatically.
Click-to-Call
Start a call with any Virtuous CRM contact by clicking on their phone number in your database.
Automatic Call Recording
Every call is recorded and saved as a note in the relevant Virtuous CRM record for easy access and review.
Effortless Call Notes
Document your calls without switching between systems—details are automatically synced with Virtuous CRM.
New Contact Creation
Add unknown numbers to existing records or create new contacts in Virtuous CRM directly from the Intulse App.

Images

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Intulse image
Intulse image
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Media

FAQ

Our integration provides several layers of functionality:

  • It allows for click to call from inside Viruous CRM (or any other website).
  • It allows for incoming calls trigger popup notifications that include Virtuous CRM information and a direct link to the relevant Virtuous CRM records.
  • It allows for the Intulse app to show Virtuous CRM contact record information on any screen that would normally just show a phone number.
  • Call logging for outbound and inbound calls can be done manually or automatically into Pipedrive so a complete record of all calls exists in Virtuous CRM.
  • You can start calls to Virtuous CRM contacts from the Intulse app.
Click-to-call for outbound calls is a feature included with the Virtuous CRM VoIP integration which makes it easier than ever for your team to serve donors within your CRM.
Intulse provides the following integration features:

  • Alerts provide detail on who is calling and offer a direct link to that record in Virtuous CRM
  • Ability to add detailed call notes
  • Call recording
  • Click the name of a person on an active call and get an infobox displaying photo, background info, and other important info about that contact
  • Have every phone interaction auto-logged as a note in that contact’s record in Virtuous CRM
  • Leverage our click-to-call feature for every phone number in the Virtuous CRM database, and have your caller-id show up as your business number
Yes, almost every active voice/fax number is portable via federal guidelines, meaning you can likely keep your phone number. Intulse can confirm if your numbers are portable as part of the discovery call.
That is core functionality of the Intulse App. You can make and receive calls on your Apple/Android device easily, without disclosing your personal cell number.

Technology Solutions

Built By

Integration Type

Vertical

All Nonprofits

Virtuous Certified Integration

Certified Integration